Technical support
Websites do not stay working on their own. Dependencies age, certificates expire, third-party scripts change, and small content changes pile up. Ongoing support means someone is looking after that.
A good fit when
- Nobody is currently responsible for your website
- Small changes wait weeks because there is no one to make them
- You want updates applied before they become an incident
What is included
- Dependency and security updates applied and tested
- Uptime and error monitoring, with someone who responds
- Small content and layout changes as you need them
- Backups verified — restored, not just taken
- A route to reach a developer when something breaks
What you receive
- An agreed monthly allowance of time for changes and maintenance
- A short monthly summary of what was done and what needs attention
- A documented response expectation for urgent problems
How it works
Take stock
The current state is documented first: stack, hosting, domains, dependencies, and any risks that need dealing with immediately.
Stabilise
Anything urgent — outdated dependencies with known vulnerabilities, missing backups, expiring certificates — is handled up front.
Maintain
A regular cycle of updates, checks and small changes, with a written record of what changed and when.
Pricing
Every engagement is quoted individually after a short conversation about scope. Quotes are given in GBP and confirmed in writing before any work starts.
Related services
Have a website to build, or one that needs fixing?
Describe the problem in a couple of sentences. You will get a considered reply, not a sales sequence.